Privacy Policy
Last updated: 25 Oct 2026

Infinex (“we”, “us”, or “our”) operates the website getinfinex.store (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or place an order.

1. Information We Collect
We may collect the following personal information when you place an order or contact us:

  • Full name
  • Shipping and billing address
  • Phone number
  • Email address
  • Order details and purchase history

We do not collect or store any payment card or bank details because we only accept Cash on Delivery (COD).

2. How We Use Your Information
We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order status, delivery, or customer support
  • Improve our website and services
  • Comply with legal obligations

3. Cookies and Tracking
Our website uses cookies and similar technologies (including those from WooCommerce) to:

  • Remember your cart
  • Analyze site traffic
  • Improve user experience

You can control cookies through your browser settings.

4. Sharing of Information
We may share your information only with:

  • Shipping/courier partners (to deliver your order)
  • Service providers who help us operate the Site (e.g., hosting, analytics)
  • Government or legal authorities when required by law

We never sell your personal information.

5. Data Retention
We retain your order and personal information only as long as necessary to fulfill orders, provide customer support, and comply with legal requirements.

6. Your Rights
Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent (where applicable)

To exercise these rights, contact us at the email below.

7. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support.infinex@gmail.com
Phone: +8809611331289
Address: House 09 (1st Floor), Lane 06, Block A, Section 10, Mirpur Benarashi Palli, Dhaka – 1216